The complete platform
Built around the dealership day.
Each workspace has depth of its own, but the useful part is how the modules share real records, permissions and audit history.
Sales & stock
From appraisal to advertised stock
Build a live stock record, understand the market, manage preparation and control when the vehicle becomes available.
- Appraisals, SIV, valuation and demand context
- Retail-stock profile and previous advert records
- Preparation, gridding, aged stock and status override
- Marketplace, CSV and website stock publication
Explore Sales & Stock →
CRM & retail journey
Keep enquiries beside the vehicle
Qualify the customer, match real stock and retain the activity that turns an advert or conversation into a dealership opportunity.
- Customer and vehicle records with lead pipeline
- Part-exchange, test-drive and enquiry capture
- Private and trade Marketplace stock
- AI-assisted advert copy from verified facts
Data Vault
Buy once, retain the result
Keep purchased vehicle intelligence against the stock record and distinguish a deliberate paid pull from a read-only Vault view.
- Valuation, provenance and factory-spec records
- Previous adverts, recalls and service data
- Database-only Vault viewing without repeat calls
- Paid-wallet refunds when provider data fails
Workshop
Diary, bookings and job control
See workshop capacity, create the job card from the customer and vehicle record and keep labour, parts and status together.
- Workshop diary, arrivals and booked capacity
- Job types, reusable lines and technician assignment
- Safe deletion only for genuinely unworked jobs
- Mileage carried through VHC, job and invoice
Explore Workshop →
Digital VHC
Evidence, pricing and authorisation
Turn technician findings into a clear customer decision journey, then return every approval or decline to the job and invoice.
- Red/amber items, measurements, photographs and video
- Repair recommendation and price beside the decision
- Secure approve/decline link, approved total and Payment Assist choice
- Aimee explanation beneath the relevant repair line
Technician time
Clocking that supports management
Give the technician an unmistakable live state and give managers a reliable record of the working day.
- Start, Pause and Stop controls
- Live 0.10-hour / six-minute increments
- Prominent CLOCKED ON confirmation
- Day audit, sold hours and efficiency reporting
Parts
Know the part and where it lives
Protect stock accuracy at goods-in and connect every receipt or issue to the inventory and workshop audit trail.
- Part-number duplicate detection and detail retrieval
- Mandatory BIN location with A1 default
- Supplier receipts, issues and movement ledger
- Parts booked to jobs before deletion is allowed
Invoices & payments
A duty-of-care record through payment
Carry advised work and customer decisions onto the invoice, then record how the final balance was settled.
- Approved, declined and pending VHC work
- Card, Cash, Credit Account, Goodwill and Warranty
- Invoice payment and adjustment ledger
- Controlled payment status and audit references
Reporting & controls
Operational answers, not retrospective fog
Expose what needs attention today and retain the evidence managers need for performance, cost and compliance conversations.
- Aged stock, true SIV and gross-margin context
- WIP, uninvoiced jobs and workshop capacity
- Technician attendance, efficiency and day audit
- Wallet, payment, AI-usage and action ledgers
Explore Reporting →
Plans & customer care
Keep the relationship after handover
Give advisors a live view of dealership service plans and connect motorists to the wider iMotive ownership journey.
- Live service-plan register and payment-status refresh
- MOT and annual service reminders by branded text
- Prepaid service-plan claims and balance control
- Secure customer links and portal journeys
Workshop resources
Courtesy cars and technical context
Coordinate the practical resources around the booking and bring relevant technical data into the vehicle and job workflow.
- Courtesy-car availability and allocation
- Service schedules and digital service history
- Recall, factory specification and IDS context
- DTC analysis to support technician review
AI & customer contact
Conversation connected to the operation
Let customers and staff ask naturally, then use secure outbound conversations when the service team needs an answer or authority.
- Virtual Sales and Virtual Service Advisors
- Aimee Staff Assistant for operational questions
- Appointment, VHC, completion and CSI contact
- Live staff takeover, transcript and outcome audit
- Itemised billing, caps and anti-bot protection