Skip to content
iMotive OS
Log in Start 30-day trial
Virtual Advisors

Aimee welcomes the customer. iMotive handles the rest.

Voice-led reception and showroom advisors, a conversational staff workspace and secure outbound aftersales contact—all connected quietly to live dealership records.

Start 30-day trial See the advisor workspaces
Voice-led Branded text invitations Live transcript Human handover £0.50 maximum per customer session
Aimee seated at a premium dealership reception desk
Aimee is ready Tap once. Speak naturally. Aimee leads the conversation. iMotive Voice Model, live transcript and contextual dealership cards.
Aimee Customer Contact

Turn outbound service calls into secure live conversations.

Aimee sends a branded text when the dealership needs the customer—not the other way around. The customer joins a private, vehicle-aware chat, completes the required action and can bring a human advisor in at any point.

Appointment confirmation VHC authority Vehicle completion Post-visit satisfaction
  • Welcomes the customer by name and explains why the dealership is contacting them.
  • Uses structured buttons for formal decisions—AI cannot silently approve work or alter a booking.
  • Writes confirmed outcomes back to the job, VHC and dealership audit trail.
  • Moves complaints, questions and low satisfaction directly into the human contact queue.
Start 30-day trial Explore Aftersales

Texts use the iMotive sender ID. Automations are opt-in, successful AI replies are itemised and each customer conversation is capped at £0.50.

Aimee Customer Contact Live dealership workspace
Aimee Customer Contact queue with a secure live aftersales conversation
Voice that can actAimee can identify bookings, explain VHCs, match stock and prepare role-permitted staff actions.
One-tap customer startAimee’s image, an animated Get Started button and automatic voice guidance.
Transcript and handoverCustomers can follow every word while staff can step in at any time.
Real advisor workspaces

Not a bot in the corner. A customer journey connected to the DMS.

Service and sales conversations can identify the vehicle, understand the request and prepare the next structured action inside iMotive.

iMotive Virtual Service Advisor holding a live workshop booking conversation

Virtual Service Advisor

Creates bookings, confirms the customer and vehicle, explains VHC work and hands the structured outcome to the service team.

iMotive Virtual Sales Advisor matching a customer to live vehicle stock

Virtual Sales Advisor

Discovers requirements, matches live stock and moves the customer towards a test drive, part exchange or human handover.

AftersalesVirtual Service Advisor

A service advisor who can reach the customer first.

Aimee supports reception in person, or sends a secure iMotive chat invitation for the moments that should not wait for an inbound call.

  • Appointment, VHC, completion and satisfaction contact
  • Named, contextual conversations with structured customer actions
  • Live staff takeover, transcript and contact audit
Open Service Advisor Explore Aftersales
SalesVirtual Sales Assistant

A showroom conversation, not a stock-search kiosk.

Understand requirements conversationally, match live stock, capture a part exchange and prepare the next action.

  • Budget and needs discovery
  • Live dealership stock matching
  • Part exchange, appointment and CRM handoff
Open Sales Assistant Explore Sales & Stock
OperationsAimee Staff Assistant

Ask the dealership instead of hunting through screens.

Staff can ask operational questions in plain English and prepare permitted actions using the same voice-led Aimee interface.

  • Tomorrow’s workshop load and available hours
  • Manager-only technician efficiency ranking
  • Confirmed, audited supplier stock receipts
Open Staff Assistant Open Dealer OS
1Customer arrivesReception or showroom
2Advisor uses live contextJobs, VHCs, stock, CRM and role permissions
3Staff receive the handoverNothing retyped or forgotten

Put your first virtual advisor to work.

Create the dealership, finish Quick Start and open the right workspace immediately.

Start 30-day trialLog in