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iMotive Automotive
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Aimee and iMotive Assist

Automotive AI with something real to work from.

iMotive AI understands the vehicle, the report or the dealership workflow already on screen. It can create, explain, find and prepare—while verified facts, permissions and final decisions stay under iMotive control.

See AI across iMotive Use AI in Dealer OS
  • Vehicle-aware context
  • Human confirmation
  • Itemised dealer usage
Aimee · iMotive AI Context connected
Ai
I found the Tesla Model 3 in live stock at £14,495. Would you like the vehicle details, a test-drive enquiry or the part-exchange questions?
Before that, who is my most efficient technician this week?
Ai
Manager Reporting checkedI’ll rank the team using billed hours against attended hours for the current week.
Controlled workflow: live dealership figures come from server-side tools; any stock change still needs review and confirmation.
One intelligence layer Marketplace · Check · Dealer OS Different jobs, shared factual and security boundaries.
Knows the contextThe open listing, report, vehicle or dealership task.
Respects the evidenceVerified facts stay separate from general guidance.
Works within permissionsTenant and role checks apply before data is exposed.
Charges transparentlySuccessful dealer AI usage is itemised and capped.
Across the iMotive platform

Three products. Three different reasons to use AI.

The AI experience changes with the user’s job. A seller needs a strong factual advert, a buyer needs clarity and a dealership team needs operational help.

iMotive Marketplace vehicle advert and AI Advert Studio
Marketplace AI

Create and discover with confidence

The AI Advert Studio combines the verified registration lookup with the seller’s selected condition, equipment and notes to draft unique copy without inventing trim, history or claims.

  • Choose condition and up to ten desirable features
  • Use, regenerate, reject or manually edit the draft
  • Ask listing-aware questions as a buyer
  • Match live dealership stock by vehicle and budget
Explore Marketplace
iMotive Check dossier with Aimee vehicle guidance
iMotive Check AI

Turn a report into better questions

Aimee reads the report the buyer is viewing, explains unfamiliar findings in plain English and helps prepare sensible questions for the seller or inspection.

  • Explain finance, write-off, mileage and MOT evidence
  • Discuss valuation, advert and dealer context
  • Add model-year concerns as general guidance
  • Never present a known model issue as proof of a fault
Explore Vehicle Check
iMotive Dealer OS job and workshop context used by Aimee
Dealer OS AI

Ask for the answer—or prepare the work

Dealership staff can ask questions in natural language, while specialist assistants support sales, service, workshop, customer contact and management tasks using permitted live records.

  • Staff, Sales and Service conversational assistants
  • Secure appointment, VHC, completion and CSI conversations
  • Advert, diagnostic, image and opportunity analysis
  • Server-validated actions, staff takeover and full audit
Explore Dealer OS
The complete AI toolkit

Useful at the point where the work happens.

AI is not confined to one chat window. iMotive places the right capability beside the advert, report, job, vehicle image or management question it can improve.

Create

AI Advert Studio

Draft seller-approved Marketplace and DMS advert descriptions from verified vehicle data plus explicitly selected condition and equipment.

  • No invented ownership, warranty or service-history claims
  • Editable before the description is accepted
  • Generation source retained for audit
Explain

Aimee vehicle guidance

Answer buyer, owner and VHC questions in context, using plain English and clearly separating the live record from broader automotive knowledge.

  • Listing and report-aware conversations
  • Repair-line explanations beneath the right item
  • Practical viewing and workshop questions
Serve

Virtual Sales and Service Advisors

Give website, reception and invited customers a conversational journey, with live stock matching, workshop context and structured handover to staff.

  • Vehicle and budget stock search
  • Part-exchange, test-drive and lead capture
  • Outbound appointment, VHC, completion and CSI contact
Explore Virtual Advisors
Operate

Aimee Staff Assistant

Ask about tomorrow’s jobs, workshop capacity, technician performance or inventory without navigating through reports and stock screens first.

  • Tenant-scoped operational lookups
  • Manager-only performance answers
  • Part receipt prepared for review and confirmation
Inspect

Vehicle image analysis

Analyse a supplied vehicle image for controlled observations that support appraisal and damage-review workflows without replacing physical inspection.

  • Server-side image validation
  • Structured visible-damage observations
  • No hidden mechanical diagnosis from a photograph
Diagnose & manage

Specialist dealership assistance

Support diagnostic-code interpretation, service opportunities and management insight where AI adds perspective to the authoritative dealership record.

  • DTC explanation with technical boundaries
  • Service opportunity and upsell preparation
  • Management narrative over live reporting figures
Aimee Customer Contact

Turn outbound service calls into secure live conversations.

Aimee sends a branded text when the dealership needs the customer—not the other way around. The customer joins a private, vehicle-aware chat, completes the required action and can bring a human advisor in at any point.

Appointment confirmation VHC authority Vehicle completion Post-visit satisfaction
  • Welcomes the customer by name and explains why the dealership is contacting them.
  • Uses structured buttons for formal decisions—AI cannot silently approve work or alter a booking.
  • Writes confirmed outcomes back to the job, VHC and dealership audit trail.
  • Moves complaints, questions and low satisfaction directly into the human contact queue.
Start 30-day trial Explore Virtual Advisors

Texts use the iMotive sender ID. Automations are opt-in, successful AI replies are itemised and each customer conversation is capped at £0.50.

Dealer OS Customer Contact
Live queue
Needs attentionActiveComplete
!
Sarah · AB12 CDEVHC authority · Customer question
Join
Ai
James · LF69 XROAppointment · Confirmed
Done
Ai
Rebecca · SE68 SJOVehicle complete · Delivered
Open
Transcript and outcome auditHuman takeover available
09:41Secure
iMotivenow

ABC Ford: Aimee is ready to help you review the health check for AB12 CDE.

Join secure chat →
Ai
AimeeABC Ford virtual service advisor
Online

Hello Sarah, thank you for joining me. I’m here to help you review the vehicle health check for AB12 CDE.

VHC authority Replace front brake pads Measured at 2.0 mm on the lowest side
Price for this repair£107.00
A human service advisor is always available.
Customer decision Recorded against the live job
Visual intelligence

Specialist assistance remains connected to the record.

Image and workshop tools live inside the same controlled platform as the vehicle, user and audit trail—not in a disconnected consumer chatbot.

iMotive AI vehicle image analysis interface
Vehicle image analysis

Visible observations for appraisal review

The result supports a member of staff; it does not pretend a photograph proves the mechanical condition of the vehicle.

iMotive Dealer OS workshop record available to Aimee
Workshop context

The job card remains authoritative

Aimee can explain and prepare, while saved work, pricing and customer decisions remain structured DMS records.

iMotive Check report that provides factual context to Aimee
Consumer context

The report anchors the answer

Vehicle-specific data is never quietly replaced with a generic model response.

How iMotive keeps AI useful

Facts first. AI second. Controlled action last.

The model is the conversational and reasoning layer. iMotive remains responsible for identity, permissions, live figures, business rules and writes.

01 · Facts

Resolve the real context

Verified vehicle data, the open report or tenant-scoped dealership records are gathered through server-side tools.

02 · Intelligence

Explain or prepare

The iMotive Reasoning Model turns the permitted facts into useful language, choices, structured suggestions or a proposed action.

03 · Control

Validate and confirm

iMotive re-checks role and business rules. Material changes require a review step and explicit user confirmation.

Dealer cost and abuse protection

Successful usage is visible. Runaway usage is constrained.

Dealer-funded AI consumes promotional credit before paid credit, records the successful call and protects the platform from repeat clicks, automated traffic and unbounded conversations.

Transparent dealer AI billing

Conversation replies for the Virtual Sales, Virtual Service and Staff Assistants are charged only when a usable response succeeds. Other specialist tools use their published fixed tariff.

Opening advisor greetingFree
Successful Sales or Service reply£0.05
Maximum charged conversation10 replies / £0.50
Failed or unusable provider callNo retained charge

Guardrails behind the conversation

Security is applied before the model receives dealership context, and again before any proposed action can affect a record.

  • Login, nonce, session and dealership binding
  • Role checks for reporting and inventory actions
  • Honeypot, turn pacing and single in-flight request
  • Account, IP, session, hourly and daily limits
  • One provider attempt per visitor turn
  • AI usage ledger without storing the prompt text

Public consumer AI journeys may be funded by the iMotive platform. The dealer wallet applies to iMotive Reasoning Model features when a dealership tenant is present. Limits and tariffs can be changed by authorised platform configuration.

Choose where to begin

Put automotive context behind the conversation.

Use iMotive AI while browsing a vehicle, reviewing a report or running the dealership—and keep the evidence and final decision visible.

Start Dealer OS free Try iMotive Check Visit Marketplace