Modern Workshop
iMotiveOS
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Intelligent Aftersales

Workshop Management
Free Internal Prep. 99p Retail Jobs.

Built-in Functionality Native Video VHCs
Book a Live Demo
Native Integrations
Gemini AI
DVSA MOT API
FireText SMS
Xero & Sage
Stripe
The Dealership Evolution

Kill the paper job card.
Double your upsell conversion.

Aftersales is the true profit centre of your dealership. Stop paying for fragmented, third-party video apps and clunky inspection software. iMotive OS unites your diary, technicians, and customers into one frictionless, high-converting pipeline with absolutely no monthly subscriptions.

The Legacy Problem

  • ✗ Fragmented systems: you pay separately for video (CitNOW), accounting syncs, and digital job cards.
  • ✗ Hand-written paper job cards lead to lost efficiency, skipped checks, and illegible notes.
  • ✗ Disconnected parts ledgers delay invoicing and create unaccounted workshop shrink.
  • ✗ Lack of visibility into Uninvoiced Work-In-Progress (WIP) damages your cash flow.

The iMotive Advantage

  • ✓ Consolidated Tech Stack: Native VHC Video, OBD Diagnostics, and Xero sync built-in.
  • ✓ Live Tech Clocking: Precise, tablet-based tracking of attended vs. awarded hours.
  • ✓ AI Diagnostics: Automatically generates fix procedures from raw DTC codes.
  • ✓ Uninvoiced WIP Radar: Executive dashboard alerts you to completed, unbilled work instantly.
Exhaustive Capabilities

The Ultimate Aftersales Matrix.

A comprehensive breakdown of every tool, integration, and AI capability natively built into the iMotive Workshop OS.

Smart Booking & Diary Control
  • Live Workshop Capacity Tracker: Real-time dashboard showing total hours available, hours booked, and overall daily utilization percentage.
  • VRM Data Pull: Automatically ingest vehicle specifications via DVSA API when a customer books in.
  • Drag-and-Drop Scheduling: Easily move jobs between technicians with instant conflict and capacity warnings.
  • Automated SMS Confirmations: Trigger automated FireText SMS messages reminding customers of their booking times.
  • Courtesy Car Fleet: Manage active loaner vehicles, due-back dates, and log reservations to eliminate double-booking.
Digital Job Cards & Tech App
  • Tablet-First Portal: Technicians receive completely paperless repair orders directly to their mobile devices.
  • Live Technician Clocking: Track absolute efficiency with a live Start/Pause timer measuring actual time taken versus the awarded hours.
  • Dual-Ledger Support: Separate tracking for internal cost-pricing and customer-facing retail pricing on the same job card.
  • Key Tag & Bay Routing: Keep track of exactly where the vehicle and its keys are located within your facility.
  • OEM Technical Data Hub: Pull official manufacturer service schedules and safety recall data directly into the job card.
Native Video VHC & Customer Portal
  • Native Video Capture: Technicians record live video walkarounds directly from their mobile browser (no third-party apps required).
  • Interactive RAG Checklists: Digital reporting for tyre tread, brake pad wear, fluid levels, and suspension components.
  • Customer Approval Portal: Send secure links via SMS/Email. Customers can watch the video and instantly approve or decline quoted repair lines.
  • Automated AI Upsell Assist: The system scans the vehicle's age and mileage to recommend specific, profitable upsells directly to the Service Advisor.
  • 0% Repair Finance: Integrated Stripe payment plans allowing customers to split high-ticket repair bills, boosting approval rates.
Integrated Diagnostics & AI
  • Direct API Sync: Plug-and-play connection with modern vehicle OBD interfaces entirely through the web browser.
  • Instant DTC Retrieval: Read live Diagnostic Trouble Codes directly from the vehicle's ECU without expensive external software licenses.
  • DTC AI Translation: Automatically cross-reference and convert raw P-codes into plain English fault descriptions.
  • One-Click Clearing: Reset service lights and wipe historic faults directly from the OS interface.
  • Job Card Sync: Auto-attach diagnostic health reports directly to the active repair order for permanent archiving.
Parts Inventory & Service Plans
  • Live Stock Ledger: Track part numbers, retail/cost prices, supplier details, and live quantity levels.
  • Automated Parts Request: Technicians can ping the parts department directly from the bay when an upsell requires a special order.
  • Stripe Recurring Mandates: Set up 36-month automated direct debits to secure future service revenue from your customers.
  • Custom Service Matrices: Build dynamic pricing structures instantly based on engine size or EV power outputs.
  • Retention Tracking: Automated alerts when customers are due for plan usage, keeping them firmly in your ecosystem.
Invoicing, Reporting & Xero Sync
  • Automated Billing Tally: Parts and clocked labour are automatically combined into the final customer invoice.
  • Accounting Sync (MTD Ready): Direct, native push integrations to Xero, QuickBooks Online, and Sage Accounting to keep ledgers perfectly balanced.
  • Uninvoiced WIP Radar: Instantly spot completed workshop jobs that are sitting idle and waiting to be billed.
  • Technician Efficiency Matrix: Rank your staff based on ROI, calculating exact efficiency percentages across the team.
  • Department Split Charts: Visual doughnut and line graphs tracking revenue across Service and Parts operations.
Interactive Workflows

The Connected Workshop.

Explore how data flows seamlessly between the service desk, the ramp, and the customer.

Smart Booking & Diary

Advisors enter the VRM to pull vehicle specs. The system estimates standard repair times against your live Technician Capacity Matrix to ensure the ramp is genuinely available.

Live workshop reporting and diary management
Live Diary Management: Visualize workshop capacity and maximize ramp utilization with drag-and-drop intelligent scheduling.
Courtesy Car Management
Courtesy Car Tracking: Track loan vehicles natively alongside your diary to eliminate double-bookings.

Digital Job Cards & Clocking

No more paper folders. A Digital Repair Order is assigned to a technician's tablet. They clock on, instantly tracking 'attended time' against the 'sold time' budget.

Live clocking for job reporting
Live Tech Clocking: Technicians clock on directly from their tablet for precise efficiency reporting.
Techs access VHC direct from jobcard
Direct VHC Access: Technicians access and complete the Vehicle Health Check directly from the digital job card.

Diagnostics & Upsell Assist

AI Upsell Assist scans the vehicle's mileage to prompt checks for high-margin seasonal items. Technicians can also translate fault codes natively.

Workshop Diagnostics system
Built-In Diagnostics: Translate fault codes into actionable repair paths directly within the iMotive ecosystem.
OEM Service History
OEM Service Hub: Empower technicians to pull official recall data and schedules without switching screens.

Video VHC Authorisation

The technician films worn components from their tablet. Customers receive a secure SMS link to a portal where they can watch, approve upsells, and digitally sign.

Integrated Video VHC
Integrated Video VHC: Build immense customer trust with walkaround videos that increase upsell conversions.

Parts Ledger & Xero Sync

Once the job is completed, parts and labour are automatically tallied. Service Advisors can take payment via integrated Stripe links, and the finalised invoice is pushed to Xero.

Parts stock integration
Parts Integration: Automatically link fast-moving parts to ROs to perfectly balance labor and components.

Service Plans & Retention

Lock in future workshop revenue. Use the integrated Stripe billing engine to set up 36-month direct debit Service & MOT plans before the customer even leaves the dealership.

Service Plans
Automated Service Plans: Secure recurring revenue by automatically setting up 36-month direct debit plans powered by Stripe.
Simple, Fair Pricing

£0 Base Fee. Free Internal Prep.

Legacy systems force you to pay massive fixed fees based on technician headcounts. iMotive OS is completely free to use. You only pay a tiny 99p PAYG data fee for Retail Job Cards. Internal prep work is completely free.

250
50 ROs 1000+ ROs

*Calculation assumes your total ROs are split roughly 60% Retail (99p) and 40% Internal Prep (Free).

Fragmented Stack
Legacy DMS Base £300.00
Video App (CitNOW) £282.50
3rd Party VHC Tool £175.00
Diagnostic Licenses £250.00
True Cost £1,007.50
iMotive OS
Platform Subscription £0.00 / mo
Internal Prep Job Cards Free
Video VHC & AI Tools Included
Retail Job Cards (99p) £148.50
PAYG Total £148.50
Estimated Monthly Savings: £859.00
Take Control

Ready to see it in action?

Book a personalized 1-on-1 walkthrough with our team and see exactly how our zero-fee platform can streamline your dealership's operations.

Try Interactive Sandbox Book Guided Walkthrough
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